Privacy Policy

Welcome to Buff Cooking‘s website (https://buffcooking.com/, hereinafter referred to as the “Site”). We value your privacy and are committed to protecting the personal information you provide when using our services. Please read this privacy policy carefully to understand how we collect, use, and protect your personal information.

By using our services or accessing the Site, you agree to the terms and conditions outlined in this Privacy Policy. If you do not agree with these terms, please refrain from using our Site or services.

1. Information We Collect

We may collect your personal information in the following circumstances:

  • Account Creation and Orders: When you create an account, make a purchase, or register on our Site, we may collect your name, email address, shipping address, phone number, payment information (such as credit card details), and other order-related information.
  • Subscriptions and Communication: If you subscribe to our newsletter or contact us, we may collect your email address and any other information you voluntarily provide (such as feedback, questions, or comments).
  • Automatically Collected Technical Information: We use cookies and other tracking technologies to collect information about your device, browser type, IP address, access dates and times, page visit records, and other data to analyze and improve our Site’s functionality and services.

2. How We Use Your Information

The personal information we collect will be used for the following purposes:

  • Processing Orders and Providing Services: To complete your purchases, arrange shipping, process payments, and provide post-purchase support.
  • Improving User Experience: To improve the functionality, content, and advertisements on the Site based on your browsing and purchasing behavior.
  • Marketing and Promotions: We may send you emails regarding new products, promotional activities, company news, and other related content. You can unsubscribe from these communications at any time.
  • Customer Support: To assist you by responding to inquiries, resolving issues, or handling complaints.

3. How We Protect Your Information

We employ a variety of security measures to protect your personal information, including encryption, access control, and firewalls. However, please note that no method of internet transmission can be completely secure, and we cannot guarantee the absolute security of your information.

4. Do We Share Your Information?

We do not sell your personal information to third parties, but we may share your information in the following cases:

  • Service Providers: We may share your information with third-party service providers (such as payment processors, logistics providers, email services, etc.) to offer better services. These service providers are only allowed to process your information within the scope necessary to provide their services and are required to ensure your information is protected.
  • Legal Requirements: We may disclose your information in response to legal requests (such as court orders) or to comply with applicable laws.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.

5. Cookies and Other Tracking Technologies

Our Site uses cookies and other tracking technologies to improve user experience, analyze website traffic, and provide customized content. You can manage or disable cookies through your browser settings, but please note that disabling cookies may affect your ability to access certain features of the Site.

6. Your Rights

Under applicable privacy laws, you have the following rights:

  • Access and Correction: You have the right to access your personal information and request corrections or updates to inaccurate information.
  • Deletion and Restriction: In certain cases, you may request the deletion or restriction of your personal information.
  • Withdrawal of Consent: If you have previously consented to our use of your information, you can withdraw your consent at any time, though this will not affect the lawfulness of processing before withdrawal.
  • Complaints: If you believe we have violated privacy regulations, you can file a complaint with the relevant regulatory authorities.

7. Children’s Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we discover that we have unintentionally collected such information, we will take steps to delete it.

8. Privacy Policy Updates

We may update this Privacy Policy from time to time. Any updated Privacy Policy will be posted on this page, and the updated version will include an effective date. Please review this page periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, or if you wish to exercise your privacy rights, please contact us at:

  • Email: rr021111@outlook.com
  • Company Address: RM C，6/F，WORLD TRUST TOWER 50 STANLEY STREET CENTRAL HK